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Privacy Policies

Introduction

This website is operated by Wurlitzer Architekten GmbH under the trademark ARTCRATER ® (“us”), a German limited liability company with its registered office at Hermann-Löns-Strasse 12, 91413 Neustadt a.d. Aisch, Germany, and postal address at Mohrenstrasse 61, 10117 Berlin, Germany.

We are the data controller for purposes of applicable Data Protection Law.

The protection of your privacy, when you use our website and services, is our utmost concern. We are subject to the strict provisions of German and European Data Protection Law and we are committed to ensuring that your personally identifiable information is kept confidential.

Here we explain how we collect personal information, what we do with it and what controls you have when you decide to use our services.

If you have any queries or concerns, our customer service team will be happy to assist you. You can contact our customer service team at any time by sending an email to: contact@artcrater.com

What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter or fill out a form.
When ordering or registering on our site, you will be asked to enter your: name, e-mail address, mailing address or phone number.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:
To improve our website
We continually strive to improve what our website offers based on the information and feedback we receive from you.
To process transactions
Your data will be used for the purpose of delivering the purchased product and shared with the courier.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser, capture and remember certain information.
We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct improvements on our business.
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies using your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

In individual cases it is permitted for our partner companies to collect, process or use data from our website in the form described above by means of cookies. This applies in particular to the web analytics or social media services named below.

In addition, data will be collected on the basis of cookie technology in order to optimize advertising and the entire range of our online services. This data too will not be used in order to identify you personally but will only serve to produce an anonymous evaluation of the use of the services.

At no time will your data be put together with the personal data stored with us.

We use the services of a few partners who help us to design the service and our website in a way which is interesting for you. Therefore, when you visit our website, cookies from partner companies will also be stored on your hard disk. These are temporary/permanent cookies, which are automatically deleted after the pre-set time (see above). The cookies of our partner companies do not contain any personal data either. Only pseudonymous data under a user ID is collected.

You can choose a setting in your browser, which allows the storage of cookies conditional upon your consent. If you only want to accept our cookies but not the cookies from our service providers and partners, you can select the setting “Block third-party cookies” in your browser. Generally there will be a display via the Help function in the menu list of your web browser telling you how to reject new cookies and disable ones already received. With shared-use computers, which are set to accept cookies and flash cookies, we recommend that you always sign out completely after the end of a session.

Server Log-Files

Each time you access the pages of our website, usage data is transmitted by the relevant internet browser and stored in server log files. The datasets stored in this case contain the following data: date and time of retrieval, name of the page accessed, IP address, referrer URL (the source URL from which you accessed our website), the volume of data transmitted plus product and version information for the browser used. The user’s IP addresses are deleted or anonymized after the end of use. Anonymizing means that the IP addresses are altered in such a way that the particular details about personal or factual circumstances cannot be assigned to a specific or identifiable person, or only at disproportionately high expense in terms of time, costs and manpower. We evaluate the log file datasets in anonymized form in order to improve our range of services on our website even further and make it more user-friendly, to locate and eliminate errors more quickly and to control server capacities.

Web Analysis Tools

In order to constantly improve and optimize our range of services, we use so-called tracking technologies, precisely the services of Google Analytics and Facebook’s re-targeting technology “Custom Audience”:

Google Analytics

This website uses Google Analytics, a web analytics to improve and help us analyze our services. Google Analytics is a service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). Google Analytics uses “Cookies”, text files that are stored on your computer and enable analysis of your use of the ARTCRATER website. The information generated by the cookie about your use of this website are usually transferred to a server of Google in the US and stored there. In case of activation of IP anonymization on this website your IP address from Google will be truncated within Member States of the European Union or other parties to the Agreement on the European Economic Area.
Only in exceptional cases will the full IP address be transmitted to a Google server in the US and shortened there. On behalf of the operator of this site Google will use this information to evaluate your use of the ARTCRATER website, compiling reports on website activity, which will aid in the continued development of the website. Google Analytics will not merge your IP address with other Google data.

Google Analytics uses “cookies”, i.e. text files, which are stored on your computer and enable an analysis of the use of our range of services by Google. As a rule, the information gathered by the cookie about the use of our website (including your IP address) is transmitted to a Google server in the USA and stored there. We would point out that on the web page ‘Google Analytics’ has been expanded by the code “gat._anonymizeIp();” in order to ensure an anonymised collection of IP addresses (so-called IP masking). At our instigation, Google therefore only collects your IP address in abbreviated form, which guarantees anonymity and does not allow any conclusions as to your identity. In the case of the activation of IP anonymity on this web page, your IP address will first be abbreviated by Google within the member states of the European Union (EU) or in other states which are contracting parties to the Agreement on the European Economic Area (EEA). Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and abbreviated there.
Google will use the said information in order to evaluate your usage of our website, to compile reports on website activities for us and to provide us with other services associated with the use of web pages and the Internet. The IP address transmitted by your browser in the context of Google Analytics will not be put together with other Google data. A transmission of these data by Google to third parties only occurs on the basis of legal stipulations or when processing order data. In no case will Google put your data together with other data collected by Google. In your use of this website you declare that you agree with the processing of data collected about you by Google and the ways and means in which the data is processed described above as well as with the purpose stated.
You can prevent the storage of cookies by making a corresponding setting in your browser software; we would however point out that sometimes this might prevent you from using the functions of this website to their full extent.

More information can be found on Google Analytics and data protection at:
http://tools.google.com/dlpage/gaoptout?hl=enhttp://www.google.com/intl/de/analytics/
privacyoverview: htmlhttps://www.google.com/policies/privacy/partners.

Facebook custom audience Re-Targetting

Our website uses Facebook’s re-targeting technology Website Custom Audience operated by Facebook Inc., 1601 S. California Avenue, Palo Alto, CA 94394, USA („Facebook“). This tool permits our online visitors who are Facebook members, to view relevant advertisement and offers for our services on the Facebook website.

For this purpose our website contains Facebook re-targeting pixels, which permit Facebook to identify a member as a visitor of our website on the basis of pseudonymous date and use such information in order to display our advertisement or offers in the Facebook Ads network.

This does not involve the collection of personally identifiably information and does therefore not enable us to identify you on Facebook. The pseudonymous data collected through the re-targeting pixels will not be connected with your Facebook user data.

More information can be found on Facebook “Custom Audience” re-targeting and how you can adjust your settings at:
https://www.facebook.com/settings/?tab=ads andhttps://www.facebook.com/about/privacy

You can refuse Facebook Custom Audiences at:
https://www.facebook.com/settings/?tab=ads andhttp://www.youronlinechoices.com/de/praferenzmanagement/

External Links

This website may, from time to time, contain links to external websites. We are not responsible for the privacy policies or the content of such external websites.

Use of Social Media

ARTCRATER uses Facebook, Twitter, Pinterest and Google+ to promote our website. We point out that we have no influence of how pages are shared, after our initial post, through social media and are not responsible for shared content. On our website is an internal like system, displayed using a ‘thumbs up’ this is not linked to any social media platform.

For more information on the Private Policies and ways to adjust your privacy settings on platforms with shared ARTCRATER content:

Facebook Private Policy:
Facebook Privacy Settings: https://www.facebook.com/help/325807937506242

Twitter Private Policy: https://www.facebook.com/full_data_use_policy
Twitter Privacy Settings: http://twitter.com/account/settings.

Pinterest Private Policy: https://about.pinterest.com/en/privacy-policy
Pinterest Privacy Settings: https://help.pinterest.com/en/articles/edit-your-account-privacy

Google Plus Private Policy: https://www.google.com/policies/privacy/
Google Plus Privacy Settings: https://support.google.com/plus/answer/1047279?hl=en

California online privacy protection act compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their control panel and going to the ‘Edit Profile’ page.

Childrens online privacy protection act compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Your right to information, correction and deletion of personal data

You have a statutory right to obtain information on personal data that we store on you as well as the right to correct inaccurate personal data stored and to request the deletion of your personal data. Your right of deletion may be restricted by statutory obligation to keep certain records that we must respect.

To exercise to your right to information, correction or deletion of personal data, please contact us with appropriate proof of your identity.

Terms and conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at http://artcrater.com/gtc

Your consent

By using our site, you consent to our privacy policy.

Changes to our privacy policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.
This policy was last modified on 1st of November 2016

Contacting us

If there are any questions regarding this privacy policy you may contact us using the information below.

ARCTCRATER / Wurlitzer Architekten GmbH
Mohrenstrasse 61
10117 Berlin
Germany
contact@artcrater.com

Email Newsletter

By subscribing to our free newsletter you will be the first to learn about new products, valuable tips and news as well as exclusive offers. After signing up you will receive a confirmation email with an activation link to start receiving the newsletter. If you no longer wish to receive our newsletter you can unsubscribe at any time, simply by clicking the “Unsubscribe” link in the footer of any of our newsletters.

On product recommendations via email, based on UWG §7 (3)

According to Section 7 para. 3 Act Against Unfair Competition (UWG) of the Federal Republic of Germany we are entitled to use the email address specified during a purchase in our shop for direct marketing activities for our own similar products or services. If you do not wish to receive our product recommendations any longer, you can unsubscribe from them at any time without costs other than the transmission costs pursuant to the basic tariffs being incurred in this regard. Unsubscription can simply be done by clicking the “Unsubscribe” link in the footer of any of our product recommendations.

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Introduction

This website is operated by Wurlitzer Architekten GmbH under the trademark ARTCRATER ® (“us”), a German limited liability company with its registered office at Hermann-Löns-Strasse 12, 91413 Neustadt a.d. Aisch, Germany, and postal address at Mohrenstrasse 61, 10117 Berlin, Germany.

We are the data controller for purposes of applicable Data Protection Law.

The protection of your privacy, when you use our website and services, is our utmost concern. We are subject to the strict provisions of German and European Data Protection Law and we are committed to ensuring that your personally identifiable information is kept confidential.

Here we explain how we collect personal information, what we do with it and what controls you have when you decide to use our services.

If you have any queries or concerns, our customer service team will be happy to assist you. You can contact our customer service team at any time by sending an email to: contact@artcrater.com

What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter or fill out a form.
When ordering or registering on our site, you will be asked to enter your: name, e-mail address, mailing address or phone number.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:
To improve our website
We continually strive to improve what our website offers based on the information and feedback we receive from you.
To process transactions
Your data will be used for the purpose of delivering the purchased product and shared with the courier.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser, capture and remember certain information.
We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct improvements on our business.
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies using your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

In individual cases it is permitted for our partner companies to collect, process or use data from our website in the form described above by means of cookies. This applies in particular to the web analytics or social media services named below.

In addition, data will be collected on the basis of cookie technology in order to optimize advertising and the entire range of our online services. This data too will not be used in order to identify you personally but will only serve to produce an anonymous evaluation of the use of the services.

At no time will your data be put together with the personal data stored with us.

We use the services of a few partners who help us to design the service and our website in a way which is interesting for you. Therefore, when you visit our website, cookies from partner companies will also be stored on your hard disk. These are temporary/permanent cookies, which are automatically deleted after the pre-set time (see above). The cookies of our partner companies do not contain any personal data either. Only pseudonymous data under a user ID is collected.

You can choose a setting in your browser, which allows the storage of cookies conditional upon your consent. If you only want to accept our cookies but not the cookies from our service providers and partners, you can select the setting “Block third-party cookies” in your browser. Generally there will be a display via the Help function in the menu list of your web browser telling you how to reject new cookies and disable ones already received. With shared-use computers, which are set to accept cookies and flash cookies, we recommend that you always sign out completely after the end of a session.

Server Log-Files

Each time you access the pages of our website, usage data is transmitted by the relevant internet browser and stored in server log files. The datasets stored in this case contain the following data: date and time of retrieval, name of the page accessed, IP address, referrer URL (the source URL from which you accessed our website), the volume of data transmitted plus product and version information for the browser used. The user’s IP addresses are deleted or anonymized after the end of use. Anonymizing means that the IP addresses are altered in such a way that the particular details about personal or factual circumstances cannot be assigned to a specific or identifiable person, or only at disproportionately high expense in terms of time, costs and manpower. We evaluate the log file datasets in anonymized form in order to improve our range of services on our website even further and make it more user-friendly, to locate and eliminate errors more quickly and to control server capacities.

Web Analysis Tools

In order to constantly improve and optimize our range of services, we use so-called tracking technologies, precisely the services of Google Analytics and Facebook’s re-targeting technology “Custom Audience”:

Google Analytics

This website uses Google Analytics, a web analytics to improve and help us analyze our services. Google Analytics is a service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). Google Analytics uses “Cookies”, text files that are stored on your computer and enable analysis of your use of the ARTCRATER website. The information generated by the cookie about your use of this website are usually transferred to a server of Google in the US and stored there. In case of activation of IP anonymization on this website your IP address from Google will be truncated within Member States of the European Union or other parties to the Agreement on the European Economic Area.
Only in exceptional cases will the full IP address be transmitted to a Google server in the US and shortened there. On behalf of the operator of this site Google will use this information to evaluate your use of the ARTCRATER website, compiling reports on website activity, which will aid in the continued development of the website. Google Analytics will not merge your IP address with other Google data.

Google Analytics uses “cookies”, i.e. text files, which are stored on your computer and enable an analysis of the use of our range of services by Google. As a rule, the information gathered by the cookie about the use of our website (including your IP address) is transmitted to a Google server in the USA and stored there. We would point out that on the web page ‘Google Analytics’ has been expanded by the code “gat._anonymizeIp();” in order to ensure an anonymised collection of IP addresses (so-called IP masking). At our instigation, Google therefore only collects your IP address in abbreviated form, which guarantees anonymity and does not allow any conclusions as to your identity. In the case of the activation of IP anonymity on this web page, your IP address will first be abbreviated by Google within the member states of the European Union (EU) or in other states which are contracting parties to the Agreement on the European Economic Area (EEA). Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and abbreviated there.
Google will use the said information in order to evaluate your usage of our website, to compile reports on website activities for us and to provide us with other services associated with the use of web pages and the Internet. The IP address transmitted by your browser in the context of Google Analytics will not be put together with other Google data. A transmission of these data by Google to third parties only occurs on the basis of legal stipulations or when processing order data. In no case will Google put your data together with other data collected by Google. In your use of this website you declare that you agree with the processing of data collected about you by Google and the ways and means in which the data is processed described above as well as with the purpose stated.
You can prevent the storage of cookies by making a corresponding setting in your browser software; we would however point out that sometimes this might prevent you from using the functions of this website to their full extent.

More information can be found on Google Analytics and data protection at:
http://tools.google.com/dlpage/gaoptout?hl=enhttp://www.google.com/intl/de/analytics/
privacyoverview: htmlhttps://www.google.com/policies/privacy/partners.

Facbook custom audience Re-Targetting

Our website uses Facebook’s re-targeting technology Website Custom Audience operated by Facebook Inc., 1601 S. California Avenue, Palo Alto, CA 94394, USA („Facebook“). This tool permits our online visitors who are Facebook members, to view relevant advertisement and offers for our services on the Facebook website.

For this purpose our website contains Facebook re-targeting pixels, which permit Facebook to identify a member as a visitor of our website on the basis of pseudonymous date and use such information in order to display our advertisement or offers in the Facebook Ads network.

This does not involve the collection of personally identifiably information and does therefore not enable us to identify you on Facebook. The pseudonymous data collected through the re-targeting pixels will not be connected with your Facebook user data.

More information can be found on Facebook “Custom Audience” re-targeting and how you can adjust your settings at:
https://www.facebook.com/settings/?tab=ads andhttps://www.facebook.com/about/privacy

You can refuse Facebook Custom Audiences at:
https://www.facebook.com/settings/?tab=ads andhttp://www.youronlinechoices.com/de/praferenzmanagement/

External Links

This website may, from time to time, contain links to external websites. We are not responsible for the privacy policies or the content of such external websites.

Use of Social Media

ARTCRATER uses Facebook, Twitter, Pinterest and Google+ to promote our website. We point out that we have no influence of how pages are shared, after our initial post, through social media and are not responsible for shared content. On our website is an internal like system, displayed using a ‘thumbs up’ this is not linked to any social media platform.

For more information on the Private Policies and ways to adjust your privacy settings on platforms with shared ARTCRATER content:

Facebook Private Policy:
Facebook Privacy Settings: https://www.facebook.com/help/325807937506242

Twitter Private Policy: https://www.facebook.com/full_data_use_policy
Twitter Privacy Settings: http://twitter.com/account/settings.

Pinterest Private Policy: https://about.pinterest.com/en/privacy-policy
Pinterest Privacy Settings: https://help.pinterest.com/en/articles/edit-your-account-privacy

Google Plus Private Policy: https://www.google.com/policies/privacy/
Google Plus Privacy Settings: https://support.google.com/plus/answer/1047279?hl=en

California online privacy protection act compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their control panel and going to the ‘Edit Profile’ page.

Childrens online privacy protection act compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Your right to information, correction and deletion of personal data

You have a statutory right to obtain information on personal data that we store on you as well as the right to correct inaccurate personal data stored and to request the deletion of your personal data. Your right of deletion may be restricted by statutory obligation to keep certain records that we must respect.

To exercise to your right to information, correction or deletion of personal data, please contact us with appropriate proof of your identity.

Terms and conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at http://artcrater.com/gtc

Your consent

By using our site, you consent to our privacy policy.

Changes to our privacy policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.
This policy was last modified on 1st of November 2016

Contacting us

If there are any questions regarding this privacy policy you may contact us using the information below.

ARCTCRATER / Wurlitzer Architekten GmbH
Mohrenstrasse 61
10117 Berlin
Germany
contact@artcrater.com

Email Newsletter

By subscribing to our free newsletter you will be the first to learn about new products, valuable tips and news as well as exclusive offers. After signing up you will receive a confirmation email with an activation link to start receiving the newsletter. If you no longer wish to receive our newsletter you can unsubscribe at any time, simply by clicking the “Unsubscribe” link in the footer of any of our newsletters.

On product recommendations via email, based on UWG §7 (3)

According to Section 7 para. 3 Act Against Unfair Competition (UWG) of the Federal Republic of Germany we are entitled to use the email address specified during a purchase in our shop for direct marketing activities for our own similar products or services. If you do not wish to receive our product recommendations any longer, you can unsubscribe from them at any time without costs other than the transmission costs pursuant to the basic tariffs being incurred in this regard. Unsubscription can simply be done by clicking the “Unsubscribe” link in the footer of any of our product recommendations.