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FAQ


Do other members see that I am a member?

No. Only Artcrater has the members list.

Do I have to pay VAT?

If the sale is from private to private, there is no VAT.
In other cases the VAT depends on the country of the seller and the buyer.
If VAT is due it is indicated in the artwork details.

How much is the commission?

Artcrater takes the following commission fees for the completed sale of artworks:
- 5% from the seller and 5% from the buyer for artworks over 20.000 €
- 7,5% from the seller and 7,5% from the buyer for artworks up to 20.000 €
The commission is of the net price.

What are the transport costs?

Due to the different types of artworks and different locations of seller and byuer, Artcrater creates an individual offer for the transport of the artwork.

Is the artwork insured during transport?

We offer you an optional insurance for the transport of the artwork. The costs will be presented to in an individual offer during the purchase process.

How does MAKE OFFER work?

If an artwork is offered in the selling mode "Make offer" the buyer can place a bid. We forward each bid to the seller. Further bids can be placed until the bidding is stopped. Bidding is stopped when the artwork has reached a price accepted by the seller.
Then the artwork will show the status RESERVED.
The submission of a bid is binding for the purchase if the seller accepts the bid.
If an artwork is offered in the selling mode "BUY" and "MAKE OFFER" you can place a bid or alternatively buy the artwork right away.

What happens after I have bought the artwork via the BUY button?

After you have bought the artwork via the BUY button, the artwork will be reserved for you. You will then receive an individual offer with the costs for the artwork, commission, transport and insurance.

How can I delete an artwork?

To remove an artwork from the sales area, please send us an email indicating which artwork should be deleted.